About Petmates

We have a name for people who treat their pets like children…….”Client”.

The Petmates Team

I understand that your pets are a part of the family. I truly care about them as if they were my own (this is confirmed in regular client testimonials) and take the responsibility of your most prized possessions (pets and home) very seriously as you can see from my testimonials and credentials:

  • A-Grade Alpha Certified in Canine Behaviour and Training (theory and practical) by Sarah Whitehead; International Lecturer & Pet Behaviour Counsellor in Dog Behaviour & Training
  • Advanced award in practical dog handling skills from Centre of Applied Pet Ethology
  • Double grade distinction in animal behaviour and handling as part of Wildlife Habitat Management BTEC diploma
  • Fully Insured including Public Liability to $5 million and Care, Custody & Control
  • First Aid Trained
  • Complete Background & Police Checked
  • Vet Recommended
  • Groomer Recommended
  • Other Pet Care Business Owners Recommended
  • Proud to run a small local, trusted business, no agents using random people or students involved in the care of your pets
  • Client Recommended! - see testimonials

Before moving permanently to Australia in 2007 I successfully setup and ran Animates Pet Services in the UK and had many loyal clients. This business was sold before leaving and is still running as a successful business.

I have a lifetime of experience of caring for cats and dogs and particularly enjoy caring for elderly pets. I have an  understanding of and practical experience with very shy, timid cats and dogs, especially those which have come from a troubled background and rescue animals. Gaining their trust is a very special reward which I treasure.

I continue to improve my education through research and training courses by leading NSW dog trainers. I understand the knowledge of companion animals is a never ending subject.

I know how passionate I am about the care of companion animals and hope my many glowing references and A-grade qualifications go some way to proving this to youa future happy client.


Tracey Smyth – Owner

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  • Special Offer

    Get your first dog walk or cat visit FREE! Just book three or more dog walks or cat visits and your first walk or visit will be absolutely FREE, how good it that? Terms and Conditions apply.

    Testimonials

    Tracey, you are simply the best at what you do and I am so glad we met you at the park one day!
    C Richards

    Tracey has provided a great dog walking service continually over a three year period, I highly recommend her and Petmates.
    K Mortimer

    Your business is run so professionally but the genuine love you have for animals is just amazing
    S Bruun

    What a gem Tracey is. Our cats flourish in her care, it's like them having a second mum!
    K Sethi

    Sasha is so much more relaxed and happy than when we used to take her to the cattery
    R Aboud

    I have the utmost trust in Petmates, I know they care for Daisy as I do myself. It is wonderful to go to work knowing Daisy is safe, having fun, happy and loved.
    L Trueman

    Tracey's love of animals is evident as she spent time with the cats and didn't jut feed them and go. She even won over our shy cat which astounded us! Desmond

    He arrives home exhausted but happy and is quiet for the rest of the day! We thoroughly recommend Petmates' services
    The Deere Family

    We trust Petmates implicitly with our furry children! I would highly recommend them to anyone looking for someone to care for their pets as if they are they're own!
    M Buley

    We have used Petmates for nearly two years and had nothing but positive experiences. Magnum comes home everyday absolutely exhausted! It's great!
    C Cagney

  • Petmates Proudly Supports

    No Kill Pet Rescue

    Animals Asia